Cancellation & Refund Policy

At Employment Rojgar (operated at employmentrojgar.com), we strive to deliver the highest quality career information, partner enablement services, and premium features. This Cancellation & Refund Policy outlines the terms and conditions under which cancellations and refunds are handled for purchases made through our platform.

1. Digital Services, Student Memberships & Partner Plans

Employment Rojgar offers digital services, including Student Premium Membership Passes (₹499 Starter Pass with 3 Interviews, ₹999 Pro Career Pass with 7 Virtual Mode Interviews, ₹1,499 Elite Placement Pass with 14 Virtual Mode Interviews for private job directory & interview access), Associate Partner Registrations, employer job postings, and educational preparation resources. Because digital services are provisioned immediately or within 24 hours of payment verification, specific conditions apply for refund requests:

• Before Service Activation / Unused Passes: If you request a cancellation before your premium membership or partner account has been activated or used, you are eligible for a 100% full refund.
• Technical Issues: If you experience technical defects preventing access to our paid features that our technical support team cannot resolve within 48 hours, you are entitled to a full refund.
• Duplicate Deductions: In case of multiple charges for a single transaction due to network latency, the excess amount will be refunded automatically or upon notification.

2. Non-Refundable Scenarios

Refunds will not be granted under the following conditions:

• Where the digital service, mock test series, or partner privileges have already been accessed, consumed, or utilized.
• If a partner account is suspended or terminated due to a violation of our Terms and Conditions or fraudulent conduct.
• Requests initiated after 7 calendar days from the date of the successful transaction.

3. Refund Processing & Turnaround Timelines

Once your refund request is approved by our billing team:

• The refund is initiated immediately through our payment gateway partner (Razorpay).
• The funds will reflect in your bank account, credit/debit card, or UPI linked account within 5 to 7 business days, depending on your issuing bank's settlement cycle.
• Refunds are strictly credited back to the original source of payment and cannot be transferred to third-party accounts.

4. How to Request a Cancellation or Refund

To initiate a cancellation or refund request, please contact our support team with your transaction details:

5. Modifications to this Policy

Employment Rojgar reserves the right to modify or amend this Cancellation & Refund Policy at any time. Any changes will be posted immediately on this page with an updated timestamp.